Website Terms and Conditions

Last updated: July 29, 2021

Please read these terms and conditions carefully before using Our Service.

To view Terms of Purchase, please click here.

Asia & Africa

Interpretation and Definitions

Interpretations

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these e-Commerce Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or any other means of effective control including managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Country refers to the United States of America (US), and state of California (CA).

Company (referred to as either “Zymo”, "the Company", "We", "Us" or "Our" in this Agreement) refers to Zymo Research Corporation, 17062 Murphy Avenue, Irvine, CA 92614.

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

Products refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Products from Us.

Promotions refer to contests, sweepstakes or other promotions offered through the Service.

Service means Your e-Commerce purchasing of Products or Services on the Website.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Zymo Research Corporation’s website, accessible from https://www.zymoresearch.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgments

These are the e-Commerce Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service from the Website.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Terms of Purchase, Services Terms, and Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Products or Services

By placing an Order for Products or Services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Products available on the Service, You may be asked to open an account and to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Products availability
  • Unauthorized reselling
  • Product misuse
  • Errors in the description or prices for Products
  • Errors in Your Order
  • Suspected Fraud
  • Suspected unauthorized or illegal transactions
  • Any other reason
  • No reason at all

We reserve the right to refuse or cancel Your Order for any reason determined by Zymo at our sole discretion. If We cancel Your Order we will refund any payments made by You.

Your Product and Service Rights

Any Products or Services you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. We are committed to simplifying your research with quality Products and Services. If you are dissatisfied with Our Products or Services for any reason, We will strive to make it right by replacing or reperforming Services or refunding all or a portion of Your purchase price. We reserve the right to evaluate and recommend replacement or refund determined by Us at Our sole discretion.

If We elect to reimburse You, We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Factors that will influence our decision are as follows:

  • The supply of Products made to Your specifications or clearly customized for You.
  • The supply of Products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiration is over.
  • The supply of Products which are not suitable for return due to health protection, safety, or other reasons and were unsealed after delivery.
  • The supply of Products which are, after delivery, according to their nature, inseparably mixed with other items.
  • The supply of digital content or data which is not supplied on a tangible medium if the performance has begun with Your prior express consent, and You have acknowledged Your loss of cancellation right.
  • Use of Products or Services by You is not for research use only (RUO).

You will not have any right to cancel an Order for Services if We have substantially performed the Services unless we determine that we will allow You to Cancel determined by Us at Our sole discretion. In some cases, we will only charge You a pro-rated amount for the Services completed before You request to cancel.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Products and Services on the Service. The Products available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Products or Services on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Products or Services purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Purchase Orders (PO, upon approved credit application), Visa, MasterCard, Affinity Card, American Express cards, or any online payment methods that that we may accept. We reserve the right to change Our payment methods without reservation and without notice to You.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene, or otherwise, as determined by Us at Our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Zymo and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks, service marks, and trade dress may not be used in connection with any product or service without the prior written consent of Zymo.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, Products or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR, THE ENTIRE LIABILITY OF ZYMO AND ANY OF ITS AFFILIATES OR ASSOCIATES OR AGENTS OR SUPPLIERS UNDER ANY PROVISION OF THIS TERMS AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU THROUGH THE SERVICE FOR THE TRANSACTION AT ISSUE OR A REASONABLE NOMINAL AMOUNT DETERMINED BY US IN OUR SOLE DISCRETION IF YOU HAVEN'T PURCHASED ANYTHING THROUGH THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZYMO AND ANY OF ITS AFFILIATES OR ASSOCIATES OR AGENTS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, THIRD-PARTY SOFTWARE AND/OR THIRD-PARTY HARDWARE USED WITH THE SERVICE, INTELLECTUAL PROPERTY INFRINGEMENT OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS TERMS), EVEN IF THE COMPANY OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MEANS THAT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY. IN THESE STATES, EACH PARTY'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

"AS IS" and "AS AVAILABLE" Disclaimer

THE SERVICE IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANY OF THE COMPANY'S PROVIDER MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED: (I) AS TO THE OPERATION OR AVAILABILITY OF THE SERVICE, OR THE INFORMATION, CONTENT, AND MATERIALS OR PRODUCTS INCLUDED THEREON; (II) THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (III) AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICE; OR (IV) THAT THE SERVICE, ITS SERVERS, THE CONTENT, OR E-MAILS SENT FROM OR ON BEHALF OF THE COMPANY ARE FREE OF VIRUSES, SCRIPTS, TROJAN HORSES, WORMS, MALWARE, TIMEBOMBS OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country (US, CA), excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. This means You and Zymo will discuss in good faith any issues or problems to seek to resolve them before asking third parties to interpret the issue or problem. The period of these talks is determined by Zymo at its sole discretion. If the issue or dispute is unresolved You agree to binding arbitration as determined by Zymo in Irvine, CA.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Zymo’s sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least reasonable notice prior to any new terms taking effect. What constitutes a material change or reasonable notice will be determined by Zymo at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Zymo Research Corp.

If you have any questions about these Terms and Conditions, You can contact Zymo:

By email: info@zymoresearch.com

By phone: 949-679-1190

Europe

Last updated: September 2025

General Terms and Conditions of Business and Sale

1. Scope of application

1.1. The General Terms and Conditions of Business and Sale of Zymo Research Europe GmbH shall apply in the version valid at the time of the order to all offers, contracts and deliveries with entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law or special funds under public law within the meaning of Section 310 (1) BGB ("Auftraggeber").

1.2. Conflicting general terms and conditions of the client are invalid.

2. Offer and finalization of contract

2.1. The offers made by us are subject to change until further notice. The presentation of the goods in our online store does not constitute a legally binding offer, but a non-binding invitation to place an order.

2.2. The client can select goods from the range of products in the online store and collect them in a so-called shopping cart without obligation and view and change them at any time before sending the binding order. By clicking on the "Kaufen" (Buy) button or ordering the goods by telephone, fax or e-mail, the customer makes a binding declaration that he wishes to purchase the goods.

2.3. A contract is only concluded when we confirm the order in written form, but at the latest upon delivery of the goods or performance of the service.

2.4. We automatically confirm receipt of electronic orders. This confirmation of receipt does not constitute an order confirmation within the meaning of section 2.3.

3. Documents and samples provided

We reserve the property rights and copyrights to all documents and samples provided to the client in connection with the order placement, such as calculations, technical descriptions, etc. These documents may not be made accessible to third parties unless we give the client our express consent to do so.

4. Prices and terms of payment

4.1. Invoicing is based on the list price valid on the day of the order. Our invoices are payable without deduction within 30 days of receipt of the goods and invoice. The date of receipt of payment on the account specified in the invoice is decisive for compliance with the deadline. If the deadline is exceeded, the statutory default interest of currently 9 percentage points above the base interest rate shall be charged. In the event of partial payments by the client, payments shall first be offset against the costs, then against the interest and the oldest invoices.

4.2. Unless otherwise agreed in writing, our prices are ex works plus packaging and shipping costs as well as VAT at the applicable rate. Packaging and shipping costs will be invoiced separately if applicable (see section 6 Shipping).

4.3. The client may only offset our claims against counterclaims that have been legally established or are undisputed or are in a reciprocal relationship with our claims.

4.4. The client is only authorized to exercise a right of retention to the extent that its counterclaim is based on the same contractual relationship or is undisputed or has been legally established.

4.5. For international customers, payment shall be made in advance or according to the agreed payment method.

5. Delivery time

5.1. The delivery time stated by us shall only be binding if we have expressly designated it as such to the customer.

5.2. The commencement of the delivery period stated by us is subject to the timely and proper fulfillment of the customer's obligations. We reserve the right to plead non-performance of the contract.

5.3. Early deliveries or partial deliveries are permitted within the scope of economic efficiency, provided that the partial delivery can be used by the client within the scope of the contractual purpose, the delivery of the remaining ordered goods is ensured, and the client incurs neither significant additional work nor additional costs as a result. These partial deliveries can be invoiced immediately.

5.4. If we are unable to meet the agreed delivery date due to impediments affecting us or our suppliers, such as force majeure, operational disruptions, strike, lockout, energy supply difficulties, delay or lack of self-supply for which we are not responsible, we will inform the client immediately. In such a case, the client is not entitled to withdraw from the contract. However, if it is not foreseeable that we will be able to provide our service within a reasonable period of time, but within four months at the latest, we and the client may withdraw from the contract. The same shall apply if the reasons for the impediment still exist after four months have elapsed since our notification. If the reasons for the impediment are already recognizable to us at the time of conclusion of the contract, we are not entitled to withdraw from the contract.

6. Shipping

6.1. Unless otherwise agreed in writing, we provide postage- and packaging-free delivery within the German customs territory for orders with a merchandise value of €300 or more. For shipments with a lower merchandise value, we charge a standard fee of €15.

6.2. If the client requests a special mode of transportation, the resulting additional costs will be charged.

6.3. We charge a surcharge of €7 for shipments with dry ice, regardless of the value of the goods.

6.4. If the goods are dispatched to the customer at the customer's request, the risk of accidental loss or accidental deterioration of the goods shall pass to the customer upon dispatch to the customer, at the latest when the goods leave the warehouse. This shall apply irrespective of whether the goods are dispatched from the place of performance or who bears the freight costs.

6.5. For distributors and international customers, the shipping costs specified in the respective offer or order confirmation shall apply.

7. Retention of title

7.1. We reserve ownership to the delivered goods until full payment has been received. Goods which the customer has not already paid for in full prior to delivery shall remain our property until all claims arising from the business relationship with the customer have been paid in full (so-called extended retention of title). We are entitled to take back the goods if the client is in arrears with payment of the purchase price or otherwise acts in breach of contract.

7.2. The client must inform us immediately if third parties access the reserved property. The customer shall bear all costs that must be incurred to cancel the seizure and to replace the goods delivered by us.

7.3. The client is entitled to resell the reserved goods in the ordinary course of business provided he is not in default and has not agreed to a prohibition of assignment with his customer. Pledges or transfers by way of security are not permitted. The client hereby assigns to us by way of security the claim against the customer arising from the resale of the reserved goods in the amount of the final invoice amount agreed with us (including VAT) (so-called extended reservation of title). This assignment shall apply irrespective of whether the goods have been resold without or after processing. The client remains authorized to collect the claim even after the assignment. Our authorization to collect the claim ourselves remains unaffected. However, we shall not collect the claim as long as the client meets their payment obligations, is not in default of payment and, in particular, no application for the opening of insolvency proceedings has been filed and payments have not been suspended. In the event that we make use of our authority to collect the claim, the client is obliged to disclose the assignment and to provide us with the information and documents required to collect the claim.

7.4. The treatment and processing or transformation of the goods by the client shall always be carried out in our name and on our behalf, but without any obligation for us. In this case, we as the manufacturer of the new item shall directly acquire ownership and the expectant right of the customer to the goods shall continue in the new item. If the goods are processed with other items not belonging to us, we shall acquire co-ownership of the new item in the ratio of the objective value of our goods to the other processed items at the time of processing. The same shall apply in the event of mixing. If the mixing is carried out in such a way that the client's item is to be regarded as the main item, it is agreed that the client shall transfer proportional co-ownership to us and shall keep the resulting sole ownership or co-ownership for us free of charge. To secure our claims against the customer, the customer also assigns to us such claims which accrue to him against a third party through the combination of the reserved goods with a property; we hereby accept this assignment.

8. Warranty and notification of defects as well as (manufacturer) recourse

8.1. If the client is a merchant, the client's warranty rights require that he has properly fulfilled his obligations to inspect the goods and give notice of defects in accordance with section 377 of the German Commercial Code (HGB).

8.2. Other clients must also report defects immediately, otherwise claims due to the defect are excluded. Defects relating to the integrity of the product, shortages, incorrect deliveries or other recognizable defects must be reported in writing within 10 days of receipt of the goods by the customer and before the goods are used. Defects not recognizable on receipt of the goods must be reported within 10 days of discovery at the latest.

8.3. Our written consent must be obtained prior to any return of the goods.

8.4. If, despite all due care, the delivered goods have a defect that already existed at the time of the transfer of risk, we shall, at our discretion, either remedy the goods or deliver replacement products, subject to timely notification of defects. We must always be given the opportunity for rectification within a reasonable period of time.

8.5. If the rectification fails, the client may - without prejudice to any claims for damages -withdraw from the contract or reduce the remuneration appropriately.

8.6. The client may only demand compensation for damages and expenses due to a defect in accordance with Section 8.9.

8.7. Claims of the customer for expenses incurred for the purpose of rectification performances, in particular transport, travel, labor and material costs, are excluded insofar as the expenses increase because the goods delivered by us have subsequently been moved to a location other than the place of delivery, unless the transfer corresponds to their intended use.

8.8. Claims for defects shall become statute-barred - except in the case of fraudulent intent and subject to the provisions of Section 9.2 - 12 months after delivery of the goods to the customer or, if acceptance is required, after acceptance.

8.9. Claims of the client for recourse against us shall only exist insofar as the client has not made any agreements with its customer that go beyond the legally mandatory claims for defects. Furthermore, the scope of the client's right of recourse against us shall be governed by section 8.7 accordingly.

9. Liability

9.1. We shall only be liable for damages and reimbursement of expenses in the following cases:

9.1.1.In the event of a breach of material contractual obligations due to simple negligence, our liability shall be limited to the foreseeable damage typically occurring. Essential contractual obligations are those whose fulfillment characterizes the contract and makes its proper execution possible in the first place and on whose compliance the contractual partner may regularly rely.

9.1.2.In the event of culpable injury to life, body or health, in the event of other damage caused by gross negligence or willful misconduct and in the event of the assumption of a guarantee, we shall be liable in accordance with the statutory provisions.

9.1.3.Liability under the Product Liability Act remains unaffected.

9.2. Claims for damages and reimbursement of expenses shall lapse within the statutory periods.

9.3. A claim for damages due to breach of the obligation to subsequent performance pursuant to §§ 437(1), §§ 439 or §§ 634(1), §§ 635 BGB shall only exist if, during the 12-month limitation period pursuant to Section 8.8 , both the client has demanded subsequent performance and we have breached our obligation to subsequent performance.

10. Return/exchange

Goods may only be returned or exchanged outside the cases specified in section 8 with our prior written agreement and consent. Refrigerated goods are excluded from exchange.

11. Miscellaneous

11.1. This contract and the entire legal relationship between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

11.2. The place of performance and exclusive place of jurisdiction for all disputes arising from this contract is our registered office, unless otherwise stated in the order confirmation.

11.3. Should individual provisions of these General Terms and Conditions of Business and Sale or of the finalized contract subject to their inclusion be invalid, the validity of the other provisions and of the contract as a whole shall not be affected.

Contact Zymo Research Europe

If you have any questions about these Terms and Conditions, You can contact Zymo:

By email: info@zymoresearch.de

By phone: +49 761-60068710

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